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Hire Bikes – Terms and Conditions

To ensure you know exactly what our and your responsibilities are, please read the following terms and conditions.

Cycle hire is operated on a first come, first served basis. We accept payment by credit or debit card and cash. Payment is due at the time of booking the bicycle(s).

We require deposits for the following bikes:

BIKE DEPOSIT METHOD
Hybrid and Deluxe Hybrid £200

Pre-authorisation of credit/debit card up to 10 days hire. Full amount required in full for hires longer than 10 days.

Standard Road £250

Pre-authorisation of credit/debit card up to 10 days hire. Full amount required in full for hires longer than 10 days.

Deluxe Road and Bike Boxes £250

Pre-authorisation of credit/debit card up to 10 days hire. Full amount required in full for hires longer than 10 days.

Super Deluxe Road and Electric Bikes £500

Pre-authorisation of credit/debit card up to 10 days hire. Full amount required in full for hires longer than 10 days.

 

We reserve the right to request the bicycle(s) be returned by its due date. Failure to do so may result in your full deposit being withheld.

Bicycles must be returned during our opening hours on the day they are due or an additional day will be charged for each day’s late return.

Bicycle(s) must be returned to store of hire during respective opening times. Please ask store for details of these.

You confirm that you will be responsible for the payment of any damage (including third party) caused as a consequence of:

Any dangerous cycling
Loss of control or negligence
Misuse of bicycle

We will charge for any loss or damage, including punctures or service requirements as follows, this list is not exhaustive:

Lost Key £10
Lost Lock £25
Lost Helmet £25
Bike Clean £25 - this would be for excessively dirty bicycles/ Our bicycles aren’t meant for off road use.

Lost/stolen Bicycles will be charged at the following capped amounts;

Hybrids
Deluxe Hybrid
£200
£300
Standard Road  £300
Deluxe Road £500
Super Deluxe
Electric
£1000
£1500 

Helmets are not compulsory on Britain’s roads however; we supply these at no extra cost to your hire and recommend you wear them. We cannot be held responsible for any damage or injuries incurred as a result of customers not wearing a helmet. Cyclists are expected to follow the Highway Code and any other cycling code applicable.

You undertake to cycle carefully and sensibly at all times and not undertake any manoeuvres which are beyond your level of skill or beyond the design purposes of the bicycle provided.

We reserve the right not provide a bicycle for whatever reason in the interests of safety.

You are responsible for the care and safekeeping of the bicycle and any accessories provided with it which remains the property of On Your Bike at all times. You are responsible for ensuring that the bicycle is securely locked to an immovable object when left unattended.

You agree to indemnify us for any loss or damage arising from any act or default on your part, and against claims of injury to any third party or yourself.

By hiring a bicycle from On Your Bike you are acknowledging that you have read our terms and conditions and agree to be bound by them.

We have 48 hour cancellation policy. Cancellations with more than 48 hours notice will be entitled to a full refund. Less than 48 hours notice we reserve the right to charge 100% of the hire fee.

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On Your Bike
London

The Vaults,
Montague Close, London Bridge,
London, SE1 9DA,
Phone No. : 020 7378 6669
Email : london@onyourbike.com
Directions

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On Your Bike
Birmingham

33 - 40 Bradford Street,
Birmingham,
B5 6HX,
Phone No. : 0121 666 6933
Email : birmingham@onyourbike.com
Directions

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On Your Bike
East Grinstead

Felbridge Forge,
London Road, West Sussex,
RH19 2RQ
Phone No. : 01342 77 77 00
Email : eastgrinstead@onyourbike.com
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